Privacy Policy

Last Updated: January 06, 2025

1. Introduction Helixlink (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website [Your Website URL] and our Services.

2. Information We Collect

Information You Provide: This includes information you submit via our contact form, such as your name, email address, phone number, company name, and project details. It also includes any information shared during our communications.
Information Collected Automatically: When you visit our Site, we may automatically collect information such as your IP address, browser type, and pages you view via cookies and similar technologies. We use this data to analyze site traffic and improve our services (e.g., using Google Analytics).

3. How We Use Your Information We use the information we collect for the following purposes:

To communicate with you about your inquiry or project.
To provide, maintain, and improve our Services.
To send you administrative information, such as updates to our policies.
For marketing purposes, only if you have explicitly opted-in.

4. How We Share Your Information We do not sell your personal information. We may share it only in the following limited circumstances:

Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., email marketing provider, cloud storage provider, payment processor like Stripe). These parties are obligated to keep your information confidential.
Legal Requirements: If required to do so by law or in response to valid legal process.

5. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, or as needed to comply with our legal obligations.

6. Your Rights (PDPA Compliance for Singapore) Under the PDPA, you have the right to:

Access and correct your personal data.
Withdraw consent for the collection, use, or disclosure of your personal data. To exercise these rights, please contact us by email.

7. Cookies Our Site uses “cookies” to enhance user experience. You can choose to set your browser to refuse cookies, but this may limit your ability to use some parts of the Site.

8. Data Security We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Last Updated” date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us by email.